The origin of MW Inventories

My first inventory blog! MW Inventories was started way before we started operating. I started out in property by working as a property manager. While doing this job I learned a lot about the challenges landlords and tenants have.

I found that the property manager runs things but it is the connections and their contractors that plays a huge part in looking after the landlord’s asset and providing a duty of care to the tenant. Any good property manager will work with high quality contractors, plumbers, electricians, handymen, inventory clerks and more. No property manager will do all these jobs themselves.

In my experience as a property manager I always strived to be fair and ethical. Dealing with deposits was a large part of my job. As a property manager I relied heavily on the inventory and checkout reports in order to determine if there were to be any deposit deductions.

It’s my work as a property manager and by working with my landlords that I determined the basis for MW Inventories. There’s little point in a service that isn’t suited for the consumer. So what was it that property managers, landlords and tenants wanted from their inventory and checkout reports?

The first thing I noticed was that property is a fast paced industry. It’s isn’t unusual for a tenant to move out then for a new tenant to move in within a couple of days. There were times I waited up to 5 days before I received the inventory report and if I needed to know about the property condition quickly I had to call an office and hope for a good answer to my queries. So MW Inventories started on the basis that we would strive to provide all reports by the next working day at the latest. There are no guarantees in life but we have provided 100% of our reports within that time frame even on weekends and bank holidays this year.

If our customers ever have a question about the property before the report is produced they can contact the inventory clerk directly. So if a property hasn’t been cleaned to a professional standard at checkout the agent or landlord will know by the next day in order to arrange the clean. If our customer wants to know at the time of attendance they just need to let us know when they make the booking and we’ll contact the relevant person to let them know when on site.

The next point I noticed was that many inventories were not clear and easy to follow. Many reports didn’t state if an area had been freshly painted or if an item appeared new. Another bugbear was abbreviations. “Walls with light POD” or “ceiling lights WO” just made the reports harder to follow as even as a property manager I didn’t always know what these abbreviations meant without checking the table explaining them at the beginning of the reports.

The reason we can send out our reports so quickly is because we control our software. We are not sending our reports to 3rd parties to type up. As we control our software we also made the decision to not use abbreviations. Any condition items are written in full by us making it easy for anyone to follow. “Walls with light painted over defects” or "ceiling lights in working order” is much more straightforward to follow, don’t you think?

As we control our reports and don’t hire typists or 3rd party contractors to carry out tasks for us we can make our reports cost effective. We have the software to provide detailed, easy to follow reports with a quick turnaround time for a fair price.

We realised we don’t need gimmicks or to reinvent the wheel. Simply understanding the function of the inventory and understanding our customers has allowed us to provide the quality of reports that the deposit schemes want, our customers can trust and understand and that we can be proud of.

If you are interested in our services or just want a chat our contact details are as follows:

Email: info@mwinventories.co.uk

Phone number: 07495402945

Website: https://www.mwinventories.com/

We cover Surrey, London and the surrounding area.